Call-forwarding setup
Configure when your existing number rolls to the assistant: after hours, when busy, or whenever you cannot pick up.
Stop losing jobs to missed calls.
tenfourpro.com answers your missed calls while you're under a sink, on a roof, driving to the next job, at lunch, or after hours. Books routine jobs. Texts you before any urgent dispatch.
Built for service trades: plumbing, HVAC, electrical, roofing, locksmith, appliance repair, garage door, general contracting, landscaping, pest control, pool, and elevator.
Start a 14-day free trial. Plans from $49/mo after.
Or call our own assistant. It asks about your business and books a setup call: (415) 949-2785
Missed-call answering built for service trades.
Answers every call, 24/7.
While you're on a job, after hours, on the weekend, the assistant picks up in under 4 rings.
Knows your trade.
Per-trade intake questions and urgency rules, not a generic script. Plumbing, HVAC, electrical, garage door, locksmith, appliance repair, general contractor, and more.
Texts you before any emergency.
Urgent jobs get owner approval by SMS before dispatch. The assistant cannot dispatch a truck without your text-message OK.
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1
Phone rings.
You don't pick up.
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2
Assistant answers.
Discloses recording and AI. Collects intake.
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3
Routine: books.
Lands in your calendar. Caller gets confirmation.
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4
Urgent: texts you.
You reply YES or NO with the alert code. Caller hears back from us.
Call workflow setup
Tune the system around missed calls.
TenFour Pro starts with the phone, then tightens the intake, booking, and owner-control steps around it.
Trade intake tuning
Tune the questions, urgency rules, and handoff language around the jobs your service business actually wants.
Booking workflow setup
Connect routine calls to your calendar and owner updates so missed calls become scheduled jobs.
Built so you stay in control.
Per-trade urgency rules.
Deterministic logic for each of 12 trades. Not vibes-based. Reviewed by trade.
Owner-approval gate.
No emergency dispatch happens without your explicit text-message OK. The product literally cannot send a truck without you.
Abuse protection.
Rate-limits spam callers, blocks anonymous robocalls, screens for sales pitches before bothering you.
This is a virtual assistant. Our agent identifies itself as an AI virtual assistant at the start of every call.
The questions every owner asks.
Built on infrastructure you've heard of
- Voice: Vapi
- SMS: Twilio
- Calendar: Google Calendar
- AI: Anthropic Claude
My customers won't like talking to a robot.
Listen to a sample on /try-it. The assistant discloses it's a virtual assistant up front. No deception. Most callers prefer it to voicemail.
What if it screws up an emergency?
Two layers. Per-trade rules don't hallucinate. They fire on signals like "active leak" or "no heat with elderly occupant." And the assistant can't dispatch without your SMS approval.
What about a gas leak or fire?
Life-threat keywords (gas, fire, smoke, electrocution) route the caller to 911 instructions. The assistant doesn't attempt the booking.
I want to take the call myself.
You can. Forward only after-hours, only when you can't pick up, or all the time. Your choice.
Automation buildouts
Already running a CRM and want the rest of the office wired up?
Beyond the call assistant, we do automation projects for contractors with an existing CRM and accounting stack: lead capture, approved follow-up, meeting-to-estimate handoff, and shared team visibility. Scoped in phases, often just one, and quoted before work starts.
See how automation projects workRead about local call patterns by service area.