Call-forwarding setup
Configure when your existing number rolls to the assistant: after hours, when busy, or whenever you cannot pick up.
tenfourpro.com answers your missed calls while you're under a sink, on a roof, driving to the next job, at lunch, or after hours. Books routine jobs. Texts you before any urgent dispatch.
Start a 14-day free trial. $199/mo after.
Or ring the assistant: (415) 949-2785
While you're on a job, after hours, on the weekend, the assistant picks up in under 4 rings.
Per-trade intake questions and urgency rules, not a generic script. Plumbing, HVAC, electrical, garage door, locksmith, appliance repair, and more.
Urgent jobs get owner approval by SMS before dispatch. The assistant cannot dispatch a truck without your text-message OK.
1
Phone rings.
You don't pick up.
2
Assistant answers.
Discloses recording and AI. Collects intake.
3
Routine: books.
Lands in your calendar. Caller gets confirmation.
4
Urgent: texts you.
You reply YES or NO. Caller hears back from us.
Call workflow setup
TenFour Pro starts with the phone, then tightens the intake, booking, and owner-control steps around it.
Configure when your existing number rolls to the assistant: after hours, when busy, or whenever you cannot pick up.
Tune the questions, urgency rules, and handoff language around the jobs your service business actually wants.
Connect routine calls to your calendar and owner updates so missed calls become scheduled jobs.
Deterministic logic for each of 11 trades. Not vibes-based. Reviewed by trade.
No emergency dispatch happens without your explicit text-message OK. The product literally cannot send a truck without you.
Rate-limits spam callers, blocks anonymous robocalls, screens for sales pitches before bothering you.
This is a virtual assistant. Our agent identifies itself as an AI virtual assistant at the start of every call.
Built on infrastructure you've heard of
My customers won't like talking to a robot.
Listen to a sample on /try-it. The assistant discloses it's a virtual assistant up front. No deception. Most callers prefer it to voicemail.
What if it screws up an emergency?
Two layers. Per-trade rules don't hallucinate. They fire on signals like "active leak" or "no heat with elderly occupant." And the assistant can't dispatch without your SMS approval.
What about a gas leak or fire?
Life-threat keywords (gas, fire, smoke, electrocution) route the caller to 911 instructions. The assistant doesn't attempt the booking.
I want to take the call myself.
You can. Forward only after-hours, only when you can't pick up, or all the time. Your choice.