Service areas
Where TenFour Pro answers calls today.
The assistant works anywhere your phone rings. These are the areas we write about, because the job mix and the intake questions change from one to the next.
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San Francisco
San Francisco service calls can combine work and logistics. In a multi-unit building, the address may be a flat, the buzzer may be broken, parking may be blocks away, and the person on the phone may not authorize the work. Those details are difficult to sort out while you are already under someone else’s sink.
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Marin County
Marin spreads out. A morning in Sausalito and an afternoon near Point Reyes is an hour of driving between them, and the calls that arrive while you are on Sir Francis Drake do not wait for you to reach the next job.
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Sonoma County
Sonoma County spreads trade work across Santa Rosa, Petaluma, Sebastopol, Healdsburg, and rural properties between them. A route that looks short on a map can keep you away from the phone for much of the day.
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Napa County
Napa County includes commercial service locations with time-sensitive equipment. A tasting room with no hot water or a restaurant with a walk-in going warm can lose revenue by the hour, and the person calling needs a clear next step.
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East Bay
The East Bay spans call destinations with very different drive times. Oakland, Berkeley, Walnut Creek, and Fremont can put a technician on opposite sides of a congested route, especially when the Caldecott backs up.